FAQ - Riviera Creek

Questions about Riviera Creek?

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Who is Riviera Creek?

Riviera Creek is Ohio’s leading cultivator and processor of premium, consistently high-quality, and top-testing cannabis. Rooted in science and propelled by innovation, we are committed to delivering excellence in every product we craft.

What do you mean when you say, “Based on Science and Driven by Innovation?

At Riviera Creek, science forms the foundation of everything we do, while innovation drives us forward. By integrating cutting-edge research with advanced technology, we consistently produce premium, reliable, and safe cannabis products. Our team of experts is dedicated to pushing the boundaries of cannabis cultivation, ensuring the highest standards of quality and consistency in every product we offer.

Where are we located?

Riviera Creek is proudly rooted in the heart of Youngstown, Ohio. Our headquarters and cultivation facilities are based here, where we’re committed to serving our local community.

Do we operate in any other states?

Currently, our focus is on Ohio, but we are actively exploring opportunities for expansion. Stay tuned as we look to extend our presence to other states in the near future.

How do we grow our premium cannabis?

All of our cannabis is grown aeroponically.

What is Aeroponic Cultivation?

This advanced cultivation method allows us to grow plants in a controlled, soil-free, environment where their roots are suspended in air and receive only nutrients, light, water, and air. Aeroponics enables us to maintain exceptional quality and consistency in every harvest, further setting Riviera Creek apart.

Are growing aeroponically and hydroponically the same?

While aeroponic and hydroponic cultivation are both soil-free methods of growing plants, they differ in how they deliver nutrients to the roots.

Aeroponics: The plant roots are suspended in the air and misted with a nutrient-rich solution. This maximizes oxygen exposure to the roots, leading to faster growth and higher yields. It also provides precise control over moisture and nutrients, promoting optimal plant health.
Hydroponics: The plant roots are submerged in water or a nutrient solution. While this method also promotes faster growth than soil, the roots receive less direct oxygen compared to aeroponics.

How does Aeroponic Cultivation benefit marijuana production?

Aeroponics enhances marijuana production by delivering superior growth rates, product quality, and sustainability.

What are the regulatory requirements for cultivators in Ohio?

Cannabis cultivators in Ohio must comply with a strict set of regulatory requirements overseen by the Ohio Department of Commerce. This includes licensing, seed to seed tracking, security measures, quality control and testing, environmental and safety compliance, compliance with state law, and more.

What sets Riviera Creek apart from other cannabis companies?

Riviera Creek stands out for its advanced cultivation techniques, precise control over growing conditions, and commitment to consistency and quality. Our focus on science-driven methods, such as aeroponics, and dedication to producing premium, potent strains make us unique in the cannabis industry. Additionally, being rooted in Ohio, we maintain a deep connection to local communities and markets.

How does Riviera Creek ensure the quality of its cannabis?

We ensure the quality of our cannabis by maintaining precise control over the growing environment and conducting continuous testing throughout the plant’s entire life cycle.

How can I trust the consistency of Riviera Creek’s products?

At Riviera Creek, we prioritize consistency through cutting-edge cultivation practices and rigorous quality control.

Do we provide tours?

While we appreciate the interest in our operations, Riviera Creek currently does not offer public tours.

Are we hiring?

If you are interested in becoming a part of the Riviera Creek team, we invite you to visit the employment page on our website or explore opportunities with us on Indeed. We are continuously seeking dedicated and passionate individuals to contribute to our growing organization.

What is the culture at Riviera Creek?

Riviera Creek is a small, family-owned company that fosters a close-knit, supportive culture. We are committed to treating both our team members and customers with the same care and respect as we would family, creating a welcoming and collaborative environment for all.

Customer service FAQs

Have a question or issue not answered here, here or here? Our friendly customer service team is just a few clicks away and is here to help. Whether it’s about products, orders, or general inquiries, we’ve got your back!

Questions about Riviera Creek products?

Where can you find Riviera Creek products?

You can find our products at licensed dispensaries across Ohio. Check out the list of dispensaries you can find us in here.

Are we going to sell seeds/clones?

At the moment, we’re not selling seeds or clones.

Do you grow from seed or clone? And where do you get your genetics?

Great question! We actually grow from both seeds and clones. It’s like having the best of both worlds. Seeds give us robust genetic diversity, and allow us to pheno-hunt for the best traits and characteristics while clones ensure consistency and quality once we’ve chosen the winners. As for our genetics, we source them from some of the top breeders in the industry. Think of it as having a VIP pass to the finest cannabis genetics out there. Only the best for our plants, and ultimately, for you!

Do you have any old collector tins/containers?

We don’t currently offer our old collector tins or containers for sale but keep an eye out for all of our future drops!

Do we have swag or merch available?

Not yet, but soon! Check back often for your chance to represent your favorite cannabis brand in style! We will have items available for sale and as part of our Loyalty Program.

What charger is used for the disposable/rechargeable vapes?

For our disposable/rechargeable vapes, a standard USB-C charger will do the trick.

What happens if my device is defective?

We hope your device isn’t defective, but if you’ve followed the troubleshooting tips, and it’s still not working, per the State of Ohio, you should be able to return the defective vape to the dispensary you bought it at for a refund or replacement. Each dispensary has its own policy, but most are very similar.

https://com.ohio.gov/divisions-and-programs/cannabis-control/patients-caregivers/product-supply#:~:text=The%20following%20products%20may%20be,by%20the%20cultivator%20or%20processor

I see “solventless” on a lot of your products. What is solventless?

Solventless means our cannabis extracts are made without using any chemical solvents like ethanol, propane or butane.

If you’re not using solvents, how are you extracting?

We begin with fresh frozen or cured flower, followed by an ice water wash to carefully extract the essential trichomes from the plant material through filtration and agitation. This process yields our premium bubble ice hash. Based on the desired product, we then apply heat and pressure to produce high-quality THCa and rosin. Our meticulous approach preserves the maximum amount of cannabinoids and terpenes, resulting in products that are clean, high-potency, and exceptionally pure. It’s akin to crafting a gourmet experience with the finest ingredients—ensuring both potency and purity in every product.

What types of marijuana products can be produced using solventless processing?

Solventless processing produces products like hash, rosin, live rosin, kief, and ice water hash. These are all made without chemicals, using heat, pressure, or water for extraction

What’s the difference between live and cured flower?

Live flower is harvested and flash-frozen right away to preserve terpenes and cannabinoids. Cured flower, on the other hand, is dried and aged, allowing flavors and potency to develop more gradually.

What’s the difference between resin and rosin?

Resin is a concentrated cannabis extract rich in cannabinoids and terpenes, offering potent effects. Rosin, on the other hand, is a solventless extract made with heat and pressure, delivering pure potency without chemicals. Both provide strong experiences but through different methods of extraction.

What are terpenes?

Terpenes are aromatic compounds found in cannabis (and other plants) that give strains their unique scents and flavors. They also play a role in the plant’s effects, potentially influencing the overall experience by interacting with cannabinoids

What are Moon Rocks and Space Rocks?

Moon Rocks and Space Rocks are top-tier cannabis products. Moon Rocks combine premium cannabis buds, coated with our in-house solventless live rosin and finished with a layer of solventless bubble ice hash, delivering a powerful, full-spectrum experience. Space Rocks take it up a notch by replacing the bubble ice hash with THCa diamonds, offering an exceptionally potent and elevated effect. Both provide a uniquely intense experience, with Space Rocks being the next level in potency.

How Do I use Moon Rocks and Space Rocks?

We recommend using clean scissors to cut them into small pieces, as a little goes a long way. For the best experience, layer them between your favorite Riviera Creek flower in a pipe, bong, or add them to a joint. Due to their stickiness, avoid using your hands or a grinder to break them up for optimal results.

Other Product FAQs

If you have any other questions, comments, or concerns about RC products we haven’t addressed here reach out to our customer service team here. You can also find FAQs about our Loyalty Program here.

Curious About Ohio’s Medical Marijuana Control Program (MMCP)?

What are the qualifying conditions that may be treated with medical marijuana?

Medical marijuana is used to treat a variety of conditions, but its legality and the specific conditions it can treat vary by country and region. Here are some of the common qualifying medical conditions where medical marijuana may be recommended:

1. Chronic Pain

Arthritis (osteoarthritis, rheumatoid arthritis)
Neuropathic pain (nerve-related pain, such as sciatica, fibromyalgia)
Back pain or other persistent pain syndromes
Migraines

2. Cancer

Relief from cancer-related symptoms such as nausea, vomiting, appetite loss, and pain.
It can also help alleviate the side effects of chemotherapy.

3. Epilepsy and Seizure Disorders

Particularly for treatment-resistant forms of epilepsy, such as Dravet syndrome and Lennox-Gastaut syndrome.

4. Multiple Sclerosis (MS)

Reduces muscle spasms, stiffness, and pain associated with MS.

5. HIV/AIDS

Helps in managing symptoms like appetite loss, weight loss, and pain.

6. Post-Traumatic Stress Disorder (PTSD)

Can alleviate anxiety, sleep disorders, and nightmares in people with PTSD.

7. Crohn’s Disease and Inflammatory Bowel Diseases (IBD)

Reduces inflammation and provides relief from symptoms like abdominal pain and diarrhea.

8. Glaucoma

Historically used to reduce intraocular pressure, though other treatments are often preferred today.

9. Parkinson’s Disease

Helps in reducing tremors, pain, and improving sleep quality.

10. Alzheimer’s Disease

Some studies suggest it may help with agitation and anxiety associated with Alzheimer’s.

11. Anxiety and Depression

Though controversial, some individuals find relief from chronic anxiety and depression with certain forms of medical marijuana.

12. Sleep Disorders

Insomnia and sleep apnea may sometimes be treated with medical marijuana.

13. Chronic Inflammatory Conditions

Conditions like lupus and psoriasis that involve chronic inflammation may benefit from cannabinoids’ anti-inflammatory properties.

14. Autism Spectrum Disorders

In some cases, medical marijuana may be used to help with behavioral or anxiety-related symptoms in autistic individuals.

15. Amyotrophic Lateral Sclerosis (ALS)

Used to manage pain, spasms, and other symptoms in ALS patients.

16. Cachexia (Wasting Syndrome)

Improves appetite and weight maintenance in patients with severe illnesses, such as cancer or HIV/AIDS.

Looking for a doctor for your medical cannabis recommendation?

Find certified physicians in your area that can provide a recommendation here.

Have your recommendation and not sure what to do next?

Next you’ll need to register your recommendation with the state on the Ohio Medical Marijuana Registry. Check out this guide for what to do next.

Where can I get medical cannabis?

Head to one of Ohio’s licensed medical marijuana dispensaries.

When will adult use marijuana be sold?

Adult Use Marijuana is being sold in select dispensaries as of August 6th, 2024.

Where can I buy adult use marijuana?

Ohio’s existing medical dispensaries with a dual-use license will be your go-to spots.

How old do I have to be to purchase adult use marijuana?

You have to be 21 in the state of Ohio to purchase adult use marijuana.

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