FAQ’s
About Riviera Creek
Who is Riviera Creek?
Riviera Creek is Ohio’s leading cultivator and processor of premium, consistently high-quality, and top-testing cannabis. Rooted in science and propelled by innovation, we are committed to delivering excellence in every product we craft.
What do you mean when you say, “Based on Science and Driven by Innovation?
At Riviera Creek, science forms the foundation of everything we do, while innovation drives us forward. By integrating cutting-edge research with advanced technology, we consistently produce premium, reliable, and safe cannabis products. Our team of experts is dedicated to pushing the boundaries of cannabis cultivation, ensuring the highest standards of quality and consistency in every product we offer.
Where are we located?
Riviera Creek is proudly rooted in the heart of Youngstown, Ohio. Our headquarters and cultivation facilities are based here, where we’re committed to serving our local community.
Do we operate in any other states?
Currently, our focus is on Ohio, but we are actively exploring opportunities for expansion. Stay tuned as we look to extend our presence to other states in the near future.
How do we grow our premium cannabis?
All of our cannabis is grown aeroponically.
What is Aeroponic Cultivation?
This advanced cultivation method allows us to grow plants in a controlled, soil-free, environment where their roots are suspended in air and receive only nutrients, light, water, and air. Aeroponics enables us to maintain exceptional quality and consistency in every harvest, further setting Riviera Creek apart.
Are growing aeroponically and hydroponically the same?
How does Aeroponic Cultivation benefit marijuana production?
Aeroponics enhances marijuana production by delivering superior growth rates, product quality, and sustainability.
What are the regulatory requirements for cultivators in Ohio?
Cannabis cultivators in Ohio must comply with a strict set of regulatory requirements overseen by the Ohio Department of Commerce. This includes licensing, seed to seed tracking, security measures, quality control and testing, environmental and safety compliance, compliance with state law, and more.
What sets Riviera Creek apart from other cannabis companies?
Riviera Creek stands out for its advanced cultivation techniques, precise control over growing conditions, and commitment to consistency and quality. Our focus on science-driven methods, such as aeroponics, and dedication to producing premium, potent strains make us unique in the cannabis industry. Additionally, being rooted in Ohio, we maintain a deep connection to local communities and markets.
How does Riviera Creek ensure the quality of its cannabis?
We ensure the quality of our cannabis by maintaining precise control over the growing environment and conducting continuous testing throughout the plant’s entire life cycle.
How can I trust the consistency of Riviera Creek’s products?
At Riviera Creek, we prioritize consistency through cutting-edge cultivation practices and rigorous quality control, as well as independent third party state approved testing labs that have validated our high standards for more than seven years.
Do we provide tours?
While we appreciate the interest in our operations, Riviera Creek currently does not offer public tours.
Are we hiring?
If you are interested in becoming a part of the Riviera Creek team, we invite you to visit the employment page on our website or explore opportunities with us on Indeed. We are continuously seeking dedicated and passionate individuals to contribute to our growing organization.
What is the culture at Riviera Creek?
Riviera Creek is a small, family-owned company that fosters a close-knit, supportive culture. We are committed to treating both our team members and customers with the same care and respect as we would family, creating a welcoming and collaborative environment for all.
Customer service FAQs
Have a question or issue not answered here, here or here? Our friendly customer service team is just a few clicks away and is here to help. Whether it’s about products, orders, or general inquiries, we’ve got your back!
Product FAQs
About Our Products
How Do I use Moon Rocks and Space Rocks?
We recommend using clean scissors to cut them into small pieces, as a little goes a long way. For the best experience, layer them between your favorite Riviera Creek flower in a pipe, bong, or add them to a joint. Due to their stickiness, avoid using your hands or a grinder to break them up for optimal results.
What are Moon Rocks and Space Rocks?
Moon Rocks and Space Rocks are top-tier cannabis products. Moon Rocks combine premium cannabis buds, coated with our in-house solventless live rosin and finished with a layer of solventless bubble ice hash, delivering a powerful, full-spectrum experience. Space Rocks take it up a notch by replacing the bubble ice hash with THCa diamonds, offering an exceptionally potent and elevated effect. Both provide a uniquely intense experience, with Space Rocks being the next level in potency.
What are terpenes?
Terpenes are aromatic compounds found in cannabis (and other plants) that give strains their unique scents and flavors. They also play a role in the plant’s effects, potentially influencing the overall experience by interacting with cannabinoids.
What’s the difference between resin and rosin?
Resin is a concentrated cannabis extract rich in cannabinoids and terpenes, offering potent effects. Rosin, on the other hand, is a solventless extract made with heat and pressure, delivering pure potency without chemicals. Both provide strong experiences but through different methods of extraction.
What’s the difference between live and cured flower?
Live flower is harvested and flash-frozen right away to preserve terpenes and cannabinoids. Cured flower, on the other hand, is dried and aged, allowing flavors and potency to develop more gradually.
What types of marijuana products can be produced using solventless processing?
If you’re not using solvents, how are you extracting?
We begin with fresh frozen or cured flower, followed by an ice water wash to carefully extract the essential trichomes from the plant material through filtration and agitation. This process yields our premium bubble ice hash. Based on the desired product, we then apply heat and pressure to produce high-quality THCa and rosin. Our meticulous approach preserves the maximum amount of cannabinoids and terpenes, resulting in products that are clean, high-potency, and exceptionally pure. It’s akin to crafting a gourmet experience with the finest ingredients—ensuring both potency and purity in every product.
I see “solventless” on a lot of your products. What is solventless?
Solventless means our cannabis extracts are made without using any chemical solvents like ethanol, propane or butane.
What happens if my device is defective?
We hope your device isn’t defective, but if you’ve followed the troubleshooting tips, and it’s still not working, per the State of Ohio, you should be able to return the defective vape to the dispensary you bought it at for a refund or replacement. Each dispensary has its own policy, but most are very similar.
What charger is used for the disposable/rechargeable vapes?
For our disposable/rechargeable vapes, a standard USB-C charger will do the trick.
Do we have swag or merch available?
Not yet, but soon! Check back often for your chance to represent your favorite cannabis brand in style! We will have items available for sale and as part of our Loyalty Program.
Do you have any old collector tins/containers?
We don’t currently offer our old collector tins or containers for sale but keep an eye out for all of our future drops!
Do you grow from seed or clone? And where do you get your genetics?
Great question! We actually grow from both seeds and clones. It’s like having the best of both worlds. Seeds give us robust genetic diversity, and allow us to pheno-hunt for the best traits and characteristics while clones ensure consistency and quality once we’ve chosen the winners. As for our genetics, we source them from some of the top breeders in the industry. Think of it as having a VIP pass to the finest cannabis genetics out there. Only the best for our plants, and ultimately, for you!
Are we going to sell seeds/clones?
At the moment, we’re not selling seeds or clones.
Where can you find Riviera Creek products?
You can find our products at licensed dispensaries across Ohio. Check out the list of dispensaries you can find us in here.
Common Questions
Ohio’s Medical Marijuana Control Program
How old do I have to be to purchase adult use marijuana?
You have to be 21 in the state of Ohio to purchase adult use marijuana.
Where can I get medical cannabis?
Head to one of Ohio’s licensed medical marijuana dispensaries.
Have your recommendation and not sure what to do next?
Next you’ll need to register your recommendation with the state on the Ohio Medical Marijuana Registry. Check out this guide for what to do next.
Looking for a doctor for your medical cannabis recommendation?
Find certified physicians in your area that can provide a recommendation here.
